V2 Group Consulting
About Us
KM SERVICE OFFERINGS

TUNE
Get the most out of Ultraseek. Search is not a "set it and forget it" application. As your business, content and priorities evolve, so too must your search engine. Our "Tune" offering quickly optimizes your installation using proven best practices. The optimization is customized based on your unique requirements. It also builds the in-house expertise and processes to prepare software and personnel for the continued evolution of your needs.

The Tune offering addresses your search engine's needs from the two perspectives most important to your organization:

  • Performance - search engine settings, usage, logs and user feedback are examined to determine the best performance settings possible to guarantee an efficient search experience for your users.
  • Relevance - end-user value is drastically increased by relevance tuning. Initially, the concept of relevance is examined. Is relevance getting users to see the results they want to see or the results you want them so see? The search engine is then tuned to match the current scope of relevance in your organization to maximize the effectiveness of user queries.


The tune offering also provides your search administrators with the information they need to guarantee that performance and relevance are properly tuned as your environment and content evolve.

For more information on Tune or any other V2 Knowledge Management Offerings, contact search@V2Group.com