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Search is the only place on your web site where your user base tells you what they want in plain English. Build a clear understanding of what your users want by performing advanced analysis of user behavior within the search interface. Through the automated construction of "Concept Maps" our tools allow business units to understand what their user community wants and needs on an ongoing basis with unmatched precision.
Additionally, this analysis informs the assessment of overall search effectiveness within the organization. The Analyze offering includes strategic recommendations for content and search along with knowledge transfer to allow in-house expertise going forward on the V2 methodology.
For more information on Analyze or any other V2 Knowledge Management Offerings,
contact search@V2Group.com
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